Barbara Blackburn, CRM has provided records and document management consulting services since 1998.  She conducts business process reengineering analysis, identifies system functional and technical requirements, and oversees the implementation of electronic document (EDMS) and records management (RMS) systems.  Ms.Blackburn assists clients in preparing for document and records management technology deployment by providing strategic planning and developing recordkeeping programs.

Consulting services offered include:

• Business Process Analysis
• EDMS and RMS Needs Analysis
• Developing RFPs for EDMS and RMS
• Classification Scheme/Taxonomy Design
• Records Inventory
• Developing and Updating Records Retention Schedules
• Drafting Recordkeeping Program Policies and Procedures
• Establishing Metadata Guidelines
• Developing Records and Document Management Training Programs
• Conducting Training (end-user and train-the-trainer)
• Project Management and Installation Oversight for EDMS and RMS Deployment

See a list of recent projects